filters
state:
Show
city:
Show
product:
Show
I bought a marine air conditioning unit from GLS. The compressor failed inside of one year rendering the unit unusable and unrepairable. When I contacted the manufacturer, Dometic about a warranty replacement, I was told that based on the serial number, it was over 4...
Read more
Anonymous
Anonymous

We are terribly sorry to hear this experience was not pleasant. We would truly appreciate the opportunity to work with you on finding a satisfactory solution, please contact u...

#962660
Reply to reviews
Ordered wrong mat from Great Lakes Skipper and they refused to help me return the mat. I am out $31 and ebay is protecting these idiots!!! Terrible experience and don't care about customer service! ebay removed my bad review of the company! They have positive review...
Read more
vdubber1221
vdubber1221

The sales manager from Great Lakes Skipper called and said they would refund my money because they wanted completely satisfied customers. I was wrong about them, they do care ...

1.0
Product
I didn't like
  • Lack of customer service
#956627
Reply to reviews
I purchased a "new" Dometic STQ10 marine heater/air conditioner from Great Lakes Skipper. One year later the compressor failed. The unit was shipped to a factory authorized HVAC shop for repair but a $165 diagnosis revealed it is unrepairable. This unit comes with a...
Read more
1.0
Pacific Grove, California
#869557
Reply to reviews
The fuel line assembly was made in China, and it shows. The connecter that goes to the gas tank spins inside the fuel line. Crimp is not tight, no question that gas would leak from here. The seam from the casting of the connecter is not smooth. Makes me think that...
Read more
2.3
I liked
  • Price of the fuel line
  • Order was shipped quickly
I didn't like
  • Quality of the fuel line
#852066
Reply to reviews
I started shopping at Great Lakes Skipper in 2010, have rebuilt 3 boats in that time, and have saved a LOT. Only issue I ever had was with a hatch door that had a small crack on the underside of the frame, and after I sent em a couple pictures of it, they replaced it...
Read more
4.6
#744755
Reply to reviews
Personal knowledge that GLS will misrepresent, mislead, deceive, and straight up lie to customers. They even go as far as intentionally packing up and shipping broken items, then turn around and blame the carrier for the damage. The on-line company is associated with...
Read more
Anonymous
Anonymous

Great Lakes Skipper makes every effort to establish and actively encourage outstanding relationships with our customers, staff, and business partners. It disappoints us greatl...

#665786
Reply to reviews
I looked all over for shift and throttle cables for my 2005 165 pro tracker boat, even tracker could not help, then when i found great lakes by looking up marine cables on line, they not only had the same part # but the ordering was easy, even to register was easy,...
Read more
4.0
I liked
  • Check my review
#659973
Reply to reviews
Great Lakes Skipper - The products they sell are imperfect or knock offs.
Great Lakes Skipper - The products they sell are imperfect or knock offs.
I ordered 3/4" X 3/8" T-Molding. 3/4" = .750 decimal. They sent me 11/16" or .6875. Now, their site states all measurements are approximate. The problem with that is when you put T-Molding on the edge of a table to hide the bare wood you do not want a sliver of wood...
Read more
Anonymous
Anonymous

On the Great Lakes Skipper website there is a disclaimer that states all measurements are approximate. It also states that items that are cut to order are not returnable, whic...

3.0
I didn't like
  • Catch all diclaimers
#641243
Reply to reviews
I purchased a table for my pontoon. Shipping charges are CRAZY, $20.00. Table arrived without any mount to put onto the pole that I already have on the boat. I phoned them, they said that I could buy the mount for $18.95 PLUS $11.00 more in shipping, THEN go to the...
Read more
#639722
Reply to reviews
Purchased a fuel gauge and listed as New...Received the product evidence on casing that was previously mounted and contained no hardware or paperwork and shipped loose in unmarked box. I mounted the gauge and found it to be defective, contacted Great lakes Skipper and...
Read more
1.0
#526945
Reply to reviews