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Purchased an item online and when it arrived it was diffrent than described. Called the company 3 times in a week and every time I was told someone will get back to you by the end of the day.

Never got a call. I emailed my intentions to file a dispute and I received a email in return from a nameless shipping and returns manager threating to sue me and insulting me. Several emails went back and forth nothing has been resolved. They will only take the return if I pay for shipping, forfit my original shipping charge, and pay a 15% restock fee.

All this on an item that they purposely misrepresented online to trick someone into buying it. This company will rip you off.

Monetary Loss: $285.

Location: Tucson, Arizona

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Guest

I like much of these other people have been ripped off by Great Lake Skipper. I ordered a part for my boat that didn't fit.

It took over a week to receive the part and a couple a days later when I went to put it on the boat it didn't fit. I had the part less than a week and they refuse to refund me becuase it has been more than 14 days since I placed the order. Not received the order.....placed it.

this company is scamming people out of there money with the policy set up to delay deliveries in order to refuse refunds. BUYER STAY AWAY!!!!!

Guest

Rudder guy - looking at those other forums you blasted these people at you kind of got put in your place. turns out you did get what you ordered. Sure glad I don't have to deal with people like you anymore.

Guest

Recently, I purchased some product from great lakes skipper over the telephone, and in the end was not what I expected. While their policy, is pretty strict in terms of returns, after some discussion regarding the misunderstanding, they said they would refunded me the entire amount plus shipping.

I would recommend this company, and I offered to write this review because they made this one time exception to their return policy.

In the future, for a person who does not do a lot of online purchases, Great Lakes Skipper recommends that return policies should be carefully reviewed by any consumer that orders product thru an online store. Not only when purchasing on the phone, but double checking the policies online.

Thank you Great Lake Skippers for educating ,me on internet purchasing. I will recommend you to my friends.

Guest

please remove my comments and name from your website

Guest

please contact me or remove my comments. Are you going to meet my request?

Guest

please remove all of my comments! Thank you Valerie Hetzel

Guest

Valerie Hetzel

Guest

Hello,

I left a negative review a few weeks back, I donรขโ‚ฌโ„ขt see it. Same problem as above, but worse!

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