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last winter racoons tore up by rear boat seats and left a mess on my carpet. nobody had the seats, even great lakes skipper. but beth told me to send her a piece of the torn seat vinyl and some pictures of my boat. within a couple of weeks she sent back 5 sample pieces...
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4.6
I liked
  • Lots of stuff
  • Went out of their way to help me
  • Beth
#1078639
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Great Lakes Skipper - Do NOT buy from GLS
Great Lakes Skipper - Do NOT buy from GLS
Great Lakes Skipper - Do NOT buy from GLS
Great Lakes Skipper - Do NOT buy from GLS
I purchased an engine from them. I bought it through their website. I was told it was 4-5 years old with less than 15 hours and in "like new" condition. Reality is quite different. Engine is 10 years Old (2007) 188.33 Hours More than 900 Starts since new 2 Fault Codes...
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Anonymous
Beth

Our diagnostic test that was run did give an incorrect hour count, but it was made clear that full engine specifics were not available prior to purchase. The customer was give...

1.4
Product
I liked
  • Gene
I didn't like
  • Heather
  • Todd
  • Beth
#1070922
Reply to reviews
I ordered a pair of back to back boat seats and they sent me 4 sets.They will not return them and clearly dont care about any of their customers.They said they are a family owned business.well they only care about their family!!
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Anonymous
Delmar Gaines

After all the smoke cleared and I came to understand that we had a miss communication and Great Lakes Skipper was not the whole problem,it was mine too.They have rectified thi...

2.0
#1047395
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Non Skid Pad Review

Great Lakes Skipper
#501686
I purchased a non skid pad and the dimension on the first page was 12 1/4 by 10 and when I received it it was three different dimensions and they will not give me a refund for the product. They are thieves and I will never order from them again all for 19.00 dollars hope it was worth it to them. Just bought my 26 ft searay and sure I will be buying a lot over the next few years to come.
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I purchased a Barker Auto Drain Kit from them at what seemed like a good price. When i got it the bag was obviously opened and parts were missing. I took an inventory of the missing parts and requested that they send them to me. A week went by with no response so I...
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Anonymous
Anonymous

Hello Robert,We deeply regret any disrespect you may have received, that is never our intention. We are happy to work with you on this matter. Our ad for this particular item ...

1.0
#1042380
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They suck. Customer service is the absolute worst!
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Anonymous
Anonymous

We apologize if there was an issue with your order. Please contact us and we will do our absolute best to make it right. We pride ourselves on top notch customer service and w...

#1038255
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Never again! After getting screwed around for close to two weeks to get vinyl samples I chose a sample. Ordered 18 yards after almost a week it came totally wrong. Then it took over a week to get a return label whisk even though they said was emailed to me every day...
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#1038238
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I bought a marine air conditioning unit from GLS. The compressor failed inside of one year rendering the unit unusable and unrepairable. When I contacted the manufacturer, Dometic about a warranty replacement, I was told that based on the serial number, it was over 4...
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Anonymous
Anonymous

We are terribly sorry to hear this experience was not pleasant. We would truly appreciate the opportunity to work with you on finding a satisfactory solution, please contact u...

#962660
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Ordered wrong mat from Great Lakes Skipper and they refused to help me return the mat. I am out $31 and ebay is protecting these idiots!!! Terrible experience and don't care about customer service! ebay removed my bad review of the company! They have positive review...
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vdubber1221
vdubber1221

The sales manager from Great Lakes Skipper called and said they would refund my money because they wanted completely satisfied customers. I was wrong about them, they do care ...

1.0
Product
I didn't like
  • Lack of customer service
#956627
Reply to reviews
I purchased a "new" Dometic STQ10 marine heater/air conditioner from Great Lakes Skipper. One year later the compressor failed. The unit was shipped to a factory authorized HVAC shop for repair but a $165 diagnosis revealed it is unrepairable. This unit comes with a...
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1.0
Pacific Grove, California
#869557
Reply to reviews
The fuel line assembly was made in China, and it shows. The connecter that goes to the gas tank spins inside the fuel line. Crimp is not tight, no question that gas would leak from here. The seam from the casting of the connecter is not smooth. Makes me think that...
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2.3
I liked
  • Price of the fuel line
  • Order was shipped quickly
I didn't like
  • Quality of the fuel line
#852066
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