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My order arrived poorly packaged, damaged, and did not include all parts. I contacted customer service via email. They offered me a partial refund or they would send a return label so I could ship the item back. We agreed on a partial refund and I would keep the item....
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Anonymous
Great Lakes Skipper

The customer was issued a refund for the agreed upon amount. Great Lakes Skipper has been in contact with him and he should be seeing the refund on his end. There is sometimes...

#1303239
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Great Lakes Skipper - *** customer service

Sent wrong part, and then didnt make it right , ripped off for over a thousand dollars
1.0
Details
Customer service
Diversity of Products or Services
Price Affordability
Staff
Turnaround Time
Value for money
Website
#1297062
Dishonest thieves. Great Lakes Skipper will take your money and run. They sell defective second and third hand products while advertising them as brand new. Do not believe anything they tell you. Customer Service is horrible and of no assistance. They act like they...
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#1286586
This place is an outright scam. I ordered and paid for a new boat windshield and I received an email a week later stating that they needed more money for shipping, then I received an email a few days after this stating they were out of stock of the windshield and they...
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Anonymous
Anonymous

Great Lakes Skipper takes concerns like these very seriously and would like to address this customer directly. We ask that the customer would call us at 262-898-1855 and give ...

1.0
I didn't like
  • Getting ripped off
#1252914
Doubled charged for shipping. Recieved wrong item. Then had to pay shipping back
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Anonymous
Anonymous

Great Lakes Skipper would like to work with this customer directly and ask them to contact us at 262-898-1855. If there was a mistake in the initial shipping, we would deeply ...

2.3
#1250158
They really try to deter people from returns. I purchased seven boat drawer pulls for my cabinets. It cost me $49.52. $14.87 0f the cost was shipping. The sub total before shipping was $34.65. It was the wrong size. They sent me an email with an RMA in it and said I...
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1.3
#1159960
I ordered a galvanized spare tire carrier from GLS. when it arrived it had no mounting hardware with it ..went online and filed a complaint..and called and told them the order was incomplete .. Andrew called me hardware included and the add stated that ..back and said...
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Anonymous
Great Lakes Skipper

At Great Lakes Skipper, we do our absolute best to accurately represent all of the products we offer on our website. The products are available exactly as shown in photographs...

#1151656
last winter racoons tore up by rear boat seats and left a mess on my carpet. nobody had the seats, even great lakes skipper. but beth told me to send her a piece of the torn seat vinyl and some pictures of my boat. within a couple of weeks she sent back 5 sample pieces...
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4.6
I liked
  • Went out of their way to help me
  • Lots of stuff
  • Beth
#1078639
Great Lakes Skipper - Do NOT buy from GLS
Great Lakes Skipper - Do NOT buy from GLS
Great Lakes Skipper - Do NOT buy from GLS
Great Lakes Skipper - Do NOT buy from GLS
I purchased an engine from them. I bought it through their website. I was told it was 4-5 years old with less than 15 hours and in "like new" condition. Reality is quite different. Engine is 10 years Old (2007) 188.33 Hours More than 900 Starts since new 2 Fault Codes...
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Anonymous
Beth

Our diagnostic test that was run did give an incorrect hour count, but it was made clear that full engine specifics were not available prior to purchase. The customer was give...

1.4
Product
I liked
  • Gene
I didn't like
  • Beth
  • Todd
  • Heather
#1070922
I ordered a pair of back to back boat seats and they sent me 4 sets.They will not return them and clearly dont care about any of their customers.They said they are a family owned business.well they only care about their family!!
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Anonymous
Delmar Gaines

After all the smoke cleared and I came to understand that we had a miss communication and Great Lakes Skipper was not the whole problem,it was mine too.They have rectified thi...

2.0
#1047395